Exchanges

In Order To Provide You The Hassle-Free Shopping Experience. We Offer Free Exchanges. We Provide Refund Only When It Is Applicable

This Means That If You Place An Order And You Are Not Satisfied By The Products Received, We Will Cover The Cost Of Shipping You New Items, Whereas, You Will Cover The Cost Of Shipping The Return Items. After Sending The Product Back To Us If You Would Like To Order After Sometime Than A Store Credit Of Equal Value Will Be Reserved

Different Color / Product Exchange:

Only Exchange To A Different Size Is Free, To Get A Replacement In A Different Color Or Different Item, Additional Amount Will Be Charged.

Guidelines For Exchange

How To Request Exchange:

Within 7 Days Of Receiving Your Order. If For Any Reason You Are Not Satisfied And Would Like To Exchange Your Purchase, Please Email Us At support@thealphamaleindia.com Or Whatsapp Us At +91-9769832585 With Following Details:

•     Your Purchase ID Or Order Id.
•     Reason Of Return Or Refund.

  

Please Make Sure Following Return Policy Guidelines Are Met:

• Items Are Packaged Back In Original Packaging With Original Bill.
• Items Must Be Not Damaged Unworn & Unwashed (No Distinct Odors, Blemishes, Signs Of Wear Etc.)

We Will Issue Your Exchange Once The Items Are Received In Our Warehouse And They Meet The Returns Policy Guidelines

Damage Product Returns:

We Generally Have Quality Control Procedure Before Shipping The Goods To Our Customer. Just In Case If The Product Shipped Is Damaged, The Return Shipment Will Remain Our Responsibility.

 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sohebpanjwani@hotmail.com and send your item to: The Alpha Male, Rock onn fashion, shop no7/9 , colaba causway ,opp electric house, 400001 Mumbai MH, India. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: The Alpha Male, Rock onn fashion, shop no7/9 , colaba causway ,opp electric house, 400001 Mumbai MH, India 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.